You are just a few steps away from your new and upgraded Builder’s Profile account.
You’ve been redirected here because your company’s Builder’s Profile Account has been upgraded to our new system.
Over the past year, we’ve been working closely with our customers through research, face-to-face interviews and user testing to create our new portal. All your information and company details have been transferred to provide a seamless transition. We hope you’ll find the experience a significant improvement.
Please select one of the options below to get started with your new account.
Creating your new account and password
New Platform login
If you received an invitation and have already set up a password for your new account, click the link to the right to be directed to the new login page.
If you have forgotten your password, watch our video below:
You should use this login if:
You have received an invitation to set up and create your new account
Added to your account by your organisational administrator
Attended one of our launch webinars
You’ve been directed here from our legacy login page
Remember to bookmark the new login page in your browser for future use.
New platform overview
We understand that navigating a new system can be a bit overwhelming, so we’ve prepared a brief overview to help you get started easily.
Our short overview will walk you through the key features and functionalities of the platform, making your experience smoother and more efficient. Whether you’re a new user or a returning member, this guide will ensure you’re up to speed quickly.
Timeline:
0:36 – Demonstration of manage compliance area (Previously known as account dashboard).
3:08 – Manage account & Membership centre walkthrough (Previously know as account actions).
3:38 – Admin, add new user and amend users permissions.
Webinar – Introducing your new platform
Looking for an in-depth exploration of the Builder’s Profile platform? You’re in luck! In July, we hosted an extensive webinar that took a deep dive into every facet of our platform.
Hosted by our experts, Hannah Pithers, Customer Services Team leader, and Mike Wood, Product Director. This webinar provides a comprehensive understanding of how to harness the full potential of Builder’s Profile. From advanced features to tips and best practices, you’ll gain valuable insights to help you manage your profile.
Whether you’re a seasoned pro or just getting started, this webinar will be useful for users of all levels.. It’s your opportunity to become a true power user and make the most out of your Builder’s Profile membership.
Timeline:
0:59 – Overview
1:30 – Why are Builder’s Profile moving to a new platform?
4:21 – Platform Demo
4:39 – Logging in to the new platform
6:16 – Updating your profile
11:08 – Contacts and users for your new profile
13:23 – Benefits available to your business
19:01 – Marketplace – Find and win new work
21:44 – Updates to our memberships
23:37 – Timeline to the move
26:55 – Questions
Frequently asked questions you may have regarding the updated platform
We’ve put together some commonly asked questions to give you more information on how to access your new Constructionline account. We have also created a knowledge base to give you access to guides and videos to help get you started on the new platform.
I have not received an invitation or have deleted it
Enter the email address you’d normally use to access your Constructionline account
Click the send verification code button
You will receive an email with a 6 digit code. This can take a minute or two to arrive. Check your junk folder as well
Put the verification code into the box and click verify code to proceed. If the code has expired or is not valid, please click send new code
Once your email address has been verified, click continue
Now enter and confirm your new password (passwords should be a minimum of 8 characters and made up of lowercase/uppercase characters, numbers (0-9) and symbols)
Login to your account using your email address and your new password, remember to bookmark this login page in your browser for future use
My email address is not recognised when resetting my password
Firstly, you should check with your account administrator that you do have a new user account on the Constructionline platform. If not, your administrator can create a new account for you. For help on how to do this within the new system, please visit our knowledge base for Suppliers, and for Buyers, where we have created a how-to video and guide to walk you through steps.
If you’re still having issues accessing your account, you can contact our Client Services team via our online form, or by calling us on 0333 300 3066 and we will be glad to assist you in getting set-up.
Enter the email address you’d normally use to access your Constructionline account
Click the send verification code button
You will receive an email with a 6 digit code. This can take a minute or two to arrive. Check your junk folder as well
Put the verification code into the box and click verify code to proceed. If the code has expired or is not valid, please click send new code
Once your email address has been verified, click continue
Now enter and confirm your new password (passwords should be a minimum of 8 characters and made up of lowercase/uppercase characters, numbers (0-9) and symbols)
Login to your account using your email address and your new password, remember to bookmark this login page in your browser for future use
I have followed the steps above but I am still unable to access my account
If you are still unable to access your new Constructionline, you can contact our Client Services team via our online form, or by calling us on 0333 300 3066 and we will be glad to assist you in getting set-up.
Are there any training guides or videos available?
Yes. We have created a number of guides and videos to help walk you through the various areas of the new platform, such as:
Find and View Suppliers
Managing your supply chain
Analytics overview
Administrator Functionality
Over time, the library of videos and guides will expand, we will also update you when new guides and videos are released.
I have my SSIP with another provider and have a Deem to Satisfy (DTS), why is there an exclamation mark against Acclaim?
As part of your Constructionline membership you now automatically get Acclaim SSIP. As part of our new platform this exclamation point will continue to appear as it highlights that the PQQ for Acclaim hasn’t yet been completed. As you have DTS you can ignore this.
My certificate doesn't have an expiry date?
Your verification status may change at any point throughout the year and so having an expiry date on your certificate may not reflect the current and up to date status. By request, we have removed the expiry date. To view the most up to date status you will need to login to the platform.
I know my work categories are all verified yet I can still see an exclamation point?
Under the work category section you will see the total number of work categories that are unverified and underneath all those that are verified. If all of you categories are verified you will see a Zero against those that are not verified.
Where do update my profile and complete my PQQ?
Go to Manage Compliance > Status > Click show details under Levels.
I have a question about my latest invoice or my membership?
I have received my invitation but I do not know how to access the new platform
If you received an invitation and have already set up a password for your new account, you can visit our new platform and login.
Remember to bookmark the new login page in your browser for future use.
Where can find familiar features on the new platform?
BP
OFA
Account ‘Dashboard’
Manage Compliance
‘And Finally…’ section
Issues tab
Selected Clients on the Dashboard
Buyer Connections
Trades/Services/Products/Materials sections within the questionnaire
Work Categories
Introduction section at the beginning of the questionnaire
Portal
Questionnaire/The left hand side menu > Sections > Tabs
Level Requirements
Red crosses/mandatory sections
Red exclamation marks
Account Actions on the Dashboard
Manage account
Premium Members Area > Premium PDFs on the Dashboard
Download certificates
Membership Options on the Dashboard
Membership Centre
Listening to your feedback, we have built a platform to meet your core needs plus much more!
Over the past 18 months, we have been listening to you, our customers, and we have created a platform that can help you save time through the PQQ process and increase the opportunities to grow your business. You’ll be blown away by how far we have come.
Speed of platform – The speed of our new platform is a world away from the current system. You can now upload documents quickly and efficiently, plus have search results appear instantly.
Improved verification – Our new dashboards allow you to quickly view what sections of your PQQ are going out of date, with improved notifications to help keep you verified.
Enhanced visibility to Buyers – Our search function is better and faster, giving your business more visibility to Buyers. You can also upload a company logo to your profile for enhanced brand awareness.
